Returns & Exchanges
At Louis Copeland & Sons, we are committed to ensuring you are completely satisfied with your purchase. If for any reason you are not happy, you may return your items within 14 days for a full refund or exchange.
Return Process
- 1.Complete the Returns Form
Fill out the returns form included in your original parcel, specifying whether you would like a refund or an exchange for a different size or style.
- 2.Package Your Items
Ensure all garments are in their original, unworn condition with all designer tags and packaging intact before securely sealing them in a shipping box.
- 3.Ship to Our Warehouse
Affix the provided return label to your package and drop it off at your nearest authorized courier point, ensuring you retain your proof of postage.
- 4.Refund Processing
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.